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Cancellation & Refund Policy

Last updated: August 2, 2026
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    Charged twice or no certificate?Reach the team from our contact page.

    At SkillMe, we strive to ensure our interns have a transparent and smooth experience. Please read our policy regarding cancellations and refunds carefully.

    1. Internship Program

    The SkillMe open-source internship program is entirely free to join and participate in. There are no fees associated with applying, working on repositories, or receiving mentorship.

    2. Certificate Processing Fee

    The only fee collected on our platform is the optional Certificate Processing Fee, which becomes payable at the end of your internship, once 3 of your 4 weekly tasks are approved, in order to issue the verified Certificate of Completion and Letter of Recommendation.

    Because the generation of these cryptographic certificates and documents is immediate upon payment, this processing fee is strictly non-refundable once the transaction is successful and the certificate has been issued.

    3. Duplicate Payments or Errors

    In the rare event of a technical error resulting in a duplicate charge, or if you were charged but the certificate was not generated, please contact our support team immediately. We will verify the transaction and initiate a refund for the duplicate amount within 5-7 business days.

    4. Contact Us

    If you have any questions about this policy, please reach out to our support team via the Contact Us page.

    Need to reach the support team?

    Email and registration details are on the contact page.

    Contact us
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